Ovation Documentation
  • Welcome
  • Ovation
    • Using the Documentation
    • Ovation Account
      • Activation
        • Activation Types
        • Trial & Subscription
      • Join Organization
      • Licenses
      • Invite/Remove Members
        • Invitation Code
      • Roles
      • Organization Admin
        • Sync
        • Change Admin
      • Account Deactivation
      • Leave Organization
      • Cancel Subscription
      • Delete Account
      • Refunds
      • Failed Payment
    • VR / Monitor Modes
      • Monitor Mode Input
    • Imports
      • Convert PowerPoint to Images for Import
    • Prompts
      • Custom Prompts
    • Reports
    • Artificial Intelligence
      • Feedback
      • Tokens
    • Organization Information Packet
    • FAQs
      • Standalone VR
      • Organization Subscription
    • Downloads
    • Contact
    • Legal
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On this page
  • 1. How do I install Ovation?
  • 2. How do I create and activate an account?
  • 3. Which standalone headsets does Ovation support?
  • 4. Do you provide support with download/installation?
  • 5. Does Ovation support languages other than English?
  • 6. Should I buy an Organization subscription?
  • 7. When am I charged?
  • 8. How and when can I cancel my subscription?
  • 9. Do you provide refunds?
  • 10. Do Ovation accounts have usage limitations?
  • 11. I have a question not answered here, can you help?
  1. Ovation
  2. FAQs

Standalone VR

PreviousFAQsNextOrganization Subscription

Last updated 26 days ago

1. How do I install Ovation?

You can download Ovation within your VR headset by navigating to the Meta App Store and searching for 'Ovation'.

You can also visit our in your web browser and select 'Get' while signed in to your Meta Account.

Some organizations prefer to manage VR applications via Mobile Device Management (MDM) software, such as and . Contact support@ovationvr.com if you want to make Ovation available through your MDM.

2. How do I create and activate an account?

Go to the on the Ovation Web Portal and follow the steps. Once you have verified your email and signed in, you can activate a trial (if eligible) or purchase a subscription.

3. Which standalone headsets does Ovation support?

Ovation supports the Meta Quest 2, Quest 3, Quest 3S, and Quest Pro.

4. Do you provide support with download/installation?

Of course! If you have any issues downloading or installing Ovation, please contact us at support@ovationvr.com.

5. Does Ovation support languages other than English?

Ovation's user interface is only available in English; however, you can choose to speak one of the 30 supported languages: Arabic, Chinese (Mandarin), Czech, Danish, Dutch, English (UK), English (US), Finnish, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Russian, Spanish (LATAM), Spanish (Spain), Swedish, Tamil, Thai, Turkish, Ukrainian, and Vietnamese.

6. Should I buy an Organization subscription?

If you are an individual purchasing Ovation to use personally, you do not need an Organization subscription.

7. When am I charged?

If you purchased your subscription directly from Ovation, your credit card or digital wallet (e.g. Google Pay) will be charged when your trial period ends. If no trial is available, you will be charged when your subscription is activated. You will then be charged at each subsequent billing interval (monthly or annually).

8. How and when can I cancel my subscription?

If you purchased your subscription directly from Ovation, you can cancel your subscription at any time on the Billing page of the Ovation web portal. If your subscription is canceled before your trial ends, you will not be charged. Once your trial period has ended you can choose to either cancel your subscription at the next billing renewal date or cancel immediately. If canceled at the next billing renewal date, you can continue to use Ovation for the remaining time left in your subscription. If canceled immediately, you will no longer be able to use Ovation and your account data and subscription will be deleted. Any remaining time left on your subscription will be forfeited. Unused time is not refunded.

9. Do you provide refunds?

Refunds are not available in most cases. Please use the trial period to ensure your satisfaction with Ovation.

10. Do Ovation accounts have usage limitations?

Storage: Each Ovation account has a maximum storage size of 1 GB. This storage is made up of saved recordings, uploaded imports (e.g. PowerPoints), and account settings.

11. I have a question not answered here, can you help?

You bet! Email us at contact@ovationvr.com and we'll respond as quickly as we can.

All other scenarios would likely benefit from the .

If you purchased a subscription to Ovation on the Meta App Store, review their policies .

If you purchased a subscription to Ovation on the Meta App Store, review their policies .

If you purchased a subscription to Ovation on the Meta App Store, review their policies .

Individual Subscriber Tokens: Individual subscribers start each calendar month with 2,000,000 to use with Ovation's . Once exhausted, subscribers will be unable to use Ovation's artificial intelligence features until tokens are replenished on the 1st of the following month.

Organization Subscriber Tokens: Organizations with our base-level subscription (5 licenses) start each calendar month with 20,000,000 to use with . Each additional license increases monthly tokens by 4,000,000. Once exhausted, subscribers will be unable to use Ovation's AI features until tokens are replenished on the 1st of the following month.

Meta App Store page
ManageXR
ArborXR
Sign Up page
additional features that come with an Organization subscription
here
here
here
tokens
artificial intelligence features
tokens
Ovation's artificial intelligence features