Cancel Subscription

Personal

A personal subscriber can choose to cancel their subscription on the Account/Billing page. There are two options for cancellation:

  1. Cancel Subscription at Billing Renewal - The subscriber can continue to use Ovation until the next Billing Renewal Date, at which point the subscription will be canceled with no further charges.

  2. Cancel Subscription Now - The subscription will be terminated immediately and any remaining time until the Billing Renewal Date will be forfeited.

No payment will be charged if the account is in a trial and is canceled before converting to a paid subscription.

Organization Member

An organization member does not own the subscription they occupy and cannot cancel it; however, they can leave their organization.

Organization Admin

An organization admin subscriber can cancel their subscription on the Admin/Billing page. There are two options for cancellation:

  1. Cancel at Renewal - The admin and organization members can continue to use Ovation until the Billing Renewal Date, at which point the subscription will be canceled with no further charges.

  2. Cancel Subscription Now - The subscription will be terminated immediately and any remaining time until the Billing Renewal Date will be forfeited. All organization members will be removed from the organization and deactivated.

No payment will be charged if the account is in a trial and is canceled before converting to a paid subscription.