Cancel Subscription
An Individual subscriber can choose to cancel their subscription on the Account/Billing page. There are three options for cancellation:
- 1.Cancel Subscription at Billing Renewal - The subscriber can continue to use Ovation until the next Billing Renewal Date, at which point the subscription will be canceled with no further charges.
- 2.Cancel Subscription Now - The subscription will be terminated immediately and any remaining time until the Billing Renewal Date will be forfeited.
- 3.Delete Ovation Account - The account will be deleted in additional to everything in #2 Cancel Subscription Now.
No payment will be charged if the account is in a trial and is canceled before converting to a paid subscription.
An Organization Member does not own the subscription they use and cannot cancel it; however, they can leave their organization or delete their account.
An Organization Admin subscriber can cancel their subscription on the Organization/Billing page. There are three options for cancellation:
- 1.Cancel at Renewal - The Admin and Organization Members can continue to use Ovation until the Billing Renewal Date, at which point the subscription will be canceled with no further charges.
- 2.Cancel Subscription Now - The subscription will be terminated immediately and any remaining time until the Billing Renewal Date will be forfeited. All Organization Members will be removed from the organization and deactivated.
- 3.Delete Organization and Ovation Account - The account will be deleted in additional to everything in #2 Cancel Subscription Now.
No payment will be charged if the account is in a trial and is canceled before converting to a paid subscription.
Last modified 1mo ago